If you want a refund for your BRUSH app subscription, we’re here to guide you through the process. Refunds are handled directly by Apple, so the steps will involve using their support system.
Requesting a Refund on iPhone or iPad:
- Open Safari or a Web Browser: Go to reportaproblem.apple.com.
- Sign In: Use your Apple ID to access the website.
- Find Your Purchase: Once logged in, you’ll see a list of your recent purchases. Look for the BRUSH app subscription or purchase for which you want a refund.
- Report a Problem: Click Report a Problem next to the purchase.
- Choose Refund: Select Request a Refund from the options.
- Select Reason: Choose the reason for your refund request from the provided list.
- Submit Your Request: Follow the on-screen instructions to complete the process.
What Happens Next?
Once you’ve submitted your refund request, Apple’s support team will review it. They’ll notify you of their decision via email, usually within a few days.
Need More Help?
If you encounter any issues during this process or need further assistance, don't hesitate to contact our support team. We’re here to help make sure your experience with BRUSH is a positive one.
Thank you for using BRUSH!
